Free Express Shipping on orders over ₦1,500,000

Shipping & Returns

Everything you need to know about our shipping and return policies.

Shipping Policy

We strive to deliver your orders as quickly and efficiently as possible. All orders are processed within 1-2 business days.

  • Standard Shipping: 3-5 business days (Free for orders over $100).
  • Express Shipping: 1-2 business days (Additional fee applied at checkout).
  • International Shipping: 7-14 business days depending on location.

Note: Delivery times are estimates and may vary during peak seasons or due to carrier delays.

Return Policy

If you're not completely satisfied with your purchase, we're here to help.

  • Return Window: You have 30 calendar days to return an item from the date you received it.
  • Condition: To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Packaging: Your item must be in the original packaging.
  • Receipt: Your item needs to have the receipt or proof of purchase.

Refunds Process

Once we receive your item, we will inspect it and notify you that we have received your returned item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us at:

thearsluxenigltd@gmail.com